FAQ/Operations

FAQ Page / How We Do Things: 

-We are a small home-based business with a 2-person team operation.

Payments

-Your order is automatically billed after confirming checkout and payment is captured.

-The State of Pennsylvania requires us to collect 6% Sales Tax on all taxable goods.

-All Payments Are Safe and Secure.

-All payment methods we accept can be found at the bottom of our website on each page. 

-We do except private orders. Just email/contact us.   Pay by check or money order.  Or you can pay by Paypal privately by our email address.

-The most popular payment method is by Credit/Debit Card or Paypal.

-We do not except Amazon Pay.

 Shipping

-We generally ship within 1-2 business days.

-Most Orders take 5 to 7 business days for arrival. 

-All items are packaged with high quality boxes, tape, and packaging material.

-We use USPS shipping on most of our products. Large or heavy item may be shipped UPS.

-We currently only sell and ship within the United States.

-14-day refund and or return policy at time of order.  No hassle refund on lost, stolen, or damaged items.  No hassle on returns!  All sales are considered final after the 14 days.

-All packages will be given a Tracking Number. Customers will receive an automatic email with tracking number.  Tracking Number is supplied once the order has been fulfilled by us.

-We will do our best to help you with a return and refund.

Operations

-Our place of business is cleaned, organized, and sanitized daily. 

-Monday thru Friday - 7am to 3pm.  

-All our products are new items/products straight from a distributor. 

-All Products are stored in a clean and dry environment. 

-We produce a few products which will be specified in product descriptions. 

-All prices, pictures and descriptions and sales on this site are subject to change without any prior notice.

-We do not sell damaged goods. 

-Some items might arrive with cosmetic wear due to shipment and delivery.  

-Warbird bunker Trading Company LLC maintains no responsibility for inadvertent or typographical errors. In the event of an error, we reserve the right to cancel or refuse orders at our sole discretion.

Customer Service

-If you have a customer service issue, please email us at warbirdbunkertc@yahoo.com.  Please be sure to tell us: your Name, Email Address, Order Number, Item/SKU you are contacting us about; and the what the Question/Issue/Problem/Etc with this item (please be specific and include any relevant pictures if possible).

-All emails will be answered within 1 or 2 business day. 

-We strive to keep everything simple and straightforward. 

-We do not have any minimum order requirements.